Cloud 1 Solutions “all-inclusive” approach removes the day to day worry of additional fees. The service is responsive, seamless, and timely. Our engagement process a is simple and allowed our customer to implement to a new cyber request in 24 hours to 1 week. Become IT hands-off and focus on the operations.
Manufacturing IT Services
Like gears and cogs in a machine, the right manufacturing IT services can produce something incredible. Unify the entire manufacturing chain from the plant floor, warehouse, to headquarters and improve productivity.
Fixes To Every Day Problems
There are many IT issues unique to the manufacturing industry and no one knows it better than our team. Here are some of the issues we tackle on a daily basis:
Slow Acquisition Integration
Whether there is a company acquisition or new supplier added to the network, getting new parties up to speed with existing IT infrastructure is normally anything but speedy.
Downtime and Bottlenecks
The sign of a successful plant floor is usually indicated by a hum of active employees and machinery. What’s one of the biggest red flags? Quiet downtime due to under performing IT.
Challenging Global Unification
The global supply chain is reshaping the way manufacturers operate. With headquarters, plants, and warehouses in multiple states and countries, mobilizing workforces and sharing data tends to be a challenge.
Vulnerable Intellectual Property
Within the manufacturing industry, protecting intellectual property is just as important as securing physical property. However, new ideas and pending patents can be vulnerable without the right IT security.
Mobility is no longer a “nice to have” but is now a necessity and even more so within manufacturing, especially if plants are located in remote areas or multiple facilities need to collaborate.
Scattered IT Teams
Need to cut manufacturing expenses and keep things lean? Manufacturing IT services are a must but a decentralized team is only going to add to the bottom line.
Knowledge, Courteous, Helpful Staff That Take the Time to Help You
Response time is great and (they are) always willing to help. Cloud 1 Solutions is quick to respond when we experience an issue with our system, whether it be an employee locking themselves out, or problems with our electronics. Their commitment to rapid solutions minimizes service interruption to our members.
Cloud 1 Solutions employees are knowledgeable, courteous, helpful, and supportive. We are confident in that we have chosen wisely to work with partners who are patient and don’t make us feel like simple IT questions are a bother. We really appreciate the approach they take with our team.
I Can Count On Them Every Time
Their response time and quality of service received always goes above and beyond compared to the competition. The level of care and detail helps me rest assured that any issue will be resolved as fast as possible.
If you are someone like myself, who’s business cannot afford to have any down time due to an IT or software issues, then Cloud 1 Solutions is the right company for you.
Willing, Available And Fully Capable To Help!
What can I say, their wisdom and extended frame of reference in solving problems is essential to our environment. They are always available virtual or physically and stick with it until the project or issues has been resolved.
Cloud 1 Solutions Integrated Seamlessly into Our Culture
The Cloud 1 Solutions team is onsite and integrated into the internal IT team and company culture. This leads to timely responses that are the right solutions.
I would advise someone that Cloud 1 Solutions is a well-organized, knowledgeable organization that I would for sure work with again.
IT Services With No Hidden Fees
In the past, there was an IT person onsite. With Cloud 1 Solutions, however, we receive IT services as if we had someone onsite. They are quick to respond and come to our office when we need them. Also, there is no additional charge for the time it takes an IT staff to resolve a problem. This is a big advantage for us.
Cloud 1 is a responsible, high-quality service provider that is tightly integrated with our staff and systems.
A Friendly Partner Appreciated by Our Staff
(They provide) quick response times to requests, open interactive communication, and friendly customer service. (They) have both onsite and remote support for staff, which is important to capture those ‘drive-by’ requests and keeps our staff productive.
The quality of the customer service makes Cloud 1 Solutions the best choice. Having friendly professional IT support has been so appreciated by all our staff! It’s always nice to have a good feeling when contacting IT and that they won’t make you feel silly for asking for help or answering questions.
A Friendly Responsive IT Partner
Your team is quick to respond when we need support for our tenants or vendors. Our needs for IT service and support change depending on the event or services provided. Cloud 1 Solutions has a complete understanding of the environment and creativity to solve problems.
This IT firm has a friendly team and are quick to respond and take action to resolve any issues. This is critically important as our staff may not always be onsite, but services are needed.
It Has Been a Great 9 Years, Looking Forward To This Year
What Are You Waiting For – Just DO IT!
They Gave Us Real Peace-Of-Mind About Managed IT and Security
When it comes to what stands out from other IT firms, I think that is something you have to find yourself in your gut. Not to say why or how other IT firms are not as good, because I don’t know. But I trust Cloud 1 Solutions and it is a relationship you build as part of your firm, and they become your IT team.
I would say, jump off the fence and give it a try. You won’t know unless you give that trust to Cloud 1 Solutions and see if they can do the job to your satisfaction. Not everybody’s needs are the same and each IT person that services your firm has different personalities. I say find the one you connect with, and they become your best friend!
Cloud 1 Solutions Has Become Part of Our Organization
Cloud 1 Solutions’ combination of onsite and remote support achieve interaction with staff and creates a partnership with the team where small issues are addressed before growing.
Areias recommends Cloud 1 Solutions for IT support as they have provided good service along with becoming a trusted partner, a seamless part of our organization, which interfaces with our team in an efficient and supportive way.
I Don’t Have to Worry or Think About Security
Each year Cloud 1 Solutions schedules a meeting to review the current IT and cyber security environment. They review the latest tools and what new tactics the hackers are using. I like how they stay on top of the current firewalls and let us know our options.
Great service at a great price. We don’t have to worry about every call we make being charged an extra fee. This approach allows us to know Cloud 1 Solutions will be there when we need them and to keep our staff focused on projects and deadlines.
We Saw Improvements That Impacted Our Customers Directly
Immediately getting integrated into the business and being able to jump into the deep end and making improvements immediately. Your staff is something that I don’t think can be replicated and the internal processes are best in class.
What is your peace of mind worth? Also, you are getting experience across multiple industries and companies when you work with Cloud 1 Solutions. I would also say that I don’t think anyone else is getting as involved and understanding of the business of the client like Cloud 1 Solutions. There was no line between Cloud 1 Solutions and the Executive Leadership team. They were fully integrated and fully engraved.
Cloud 1 Solutions Treats Us Like a Partner
Consistency of personnel. (They) have a deep bench, and if someone is traveling, someone else can cover.
Cloud1 takes a long-term perspective and treats their clients like a partner. This is apparent by our strategic and security meetings delivering accurate assessments and overall direction. We know they are focused on our business.
Quick Professional Response to An Ever-Changing Environment
I believe a quick response to our needs and emergencies has been the difference between Cloud 1 Solutions and the competition. I would say that Cloud 1 Solutions is the most professional, responsive, and knowledgeable IT firm we have worked with, and I look forward to our interactions in the future.
Speed Is The Key, Cloud 1 Solutions is FAST
We have never worked with another IT service. Prior to Cloud 1 Solutions we would use internal IT and try to self solve. This proved to be slow and filled with best effort solutions they may not have been the best approach.
Speed of service is the key. Any firm cannot have IT outages disrupting their day-to-day operations and Cloud1 is FAST in resolving issues.
We Set Our IT Budget And Focus on Customers
I feel there is more expertise with Cloud 1 Solutions as they are constantly presenting new ideas and keeping us up to date with the latest software and protection.
Who wouldn’t want to know what the cost of IT is going to be no matter how big of an IT issue you may run into? With Cloud 1 Solutions pricing structure you can see from the get-go if you can afford an IT service that will be able to provide a high level of support to tackle any challenge you come across.
IT, We Don’t Have to Think About It
(They are) very reliable and fast to respond. It is always comforting knowing that when you send in a request that they will respond even if our engineer is on vacation. Their coverage model is built on a deep bench that we very much appreciate.
Don’t think about it! Recommend them 100 percent no doubt about it. They are great, very fast and responsible, always there when you need them!
They Are Proactive at Keeping Us Cyber Aware and Safe
They proactively monitor and maintain our network rather than reacting to problems after they occur. In recent years, as cybersecurity has become more and more prominent in the world, Cloud 1 Solutions has been on the forefront of keeping us informed about what we need to do for compliance with our cyber security insurance policy.
Cloud 1 Solutions has been a reliable partner to our business, and they deserve your consideration. Give them the opportunity to show you what they can do for your business. We gave them such an opportunity when they were just starting up 12 years ago and have not been disappointed.
IT Support That Keeps Our 24/7/365 Business Running
You need to experience the service and support from Cloud 1 Solutions for yourself!
Excellent Customer Service, Responsiveness and Reliability
The difference I have experienced with Cloud 1 Solution compared to our former IT firm, is the reliability and efficiency of the work they provide. I have never had to wait, or lose business due to an IT issue. In fact, one time one of our older machines became unfunctional and within half an hour a tech was here with a loaner machine, all setup and running with our software. It was exceptional service.
If someone was on the fence about choosing Cloud 1 Solutions, I would say do not waste your precious time searching for the “right” IT firm. Cloud 1 Solutions can handle any issues professionally and promptly all at an affordable rate. Having peace of mind and a smoothly running company, however, is priceless. Thank you, Cloud 1 Solutions.