Financial

My team’s biggest benefit has been increased uptime and efficiency since partnering with Cloud 1 Solutions. Whether it has been larger things like network connections or system support for the backbone of my team or smaller things like phones and printers, the Cloud 1 Solutions team has been responsive and quick to get us back operational.
The Cloud 1 Solutions team is onsite and integrated into the internal IT team and company culture. This leads to timely responses that are the right solutions.
I would advise someone that Cloud 1 Solutions is a well-organized, knowledgeable organization that I would for sure work with again.

We have confidence in knowing that Cloud 1 Solutions is supporting my firm in protecting our client’s data and giving us peace of mind to know we are being diligent and respectful of protecting their info. Because we are not distracted and our IT needs covered, we are able to work efficiently and as safely as possible.

We have a dedicated engineer that is familiar with our structure and our network and cares about our needs which then allows us to work productively and focus on our clients rather than IT issues.

Do you want to be able to work and not worry about your computer needs? Then you should choose Cloud 1 Solutions.

Since switching to Cloud 1 Solutions services, we have had no security issues, which is the biggest benefit.

In the past, there was an IT person onsite. With Cloud 1 Solutions, however, we receive IT services as if we had someone onsite. They are quick to respond and come to our office when we need them. Also, there is no additional charge for the time it takes an IT staff to resolve a problem. This is a big advantage for us.

Cloud 1 is a responsible, high-quality service provider that is tightly integrated with our staff and systems.

Hands down the biggest benefit is knowing if and when we experience any issues with any of our numerous workstations, Cloud 1 Solutions is standing by and ready to get us back up and running with incredible speed. By enabling them to work remotely, after a quick phone call to them a professional technician will be logged into our troubled machine and diagnose/resolve the issue then and there.

The difference I have experienced with Cloud 1 Solution compared to our former IT firm, is the reliability and efficiency of the work they provide. I have never had to wait, or lose business due to an IT issue. In fact, one time one of our older machines became unfunctional and within half an hour a tech was here with a loaner machine, all setup and running with our software. It was exceptional service.

If someone was on the fence about choosing Cloud 1 Solutions, I would say do not waste your precious time searching for the “right” IT firm. Cloud 1 Solutions can handle any issues professionally and promptly all at an affordable rate. Having peace of mind and a smoothly running company, however, is priceless. Thank you, Cloud 1 Solutions.

The biggest benefit is consistent monthly pricing, so we know what our IT cost is going to be at the start of the year. Their fixed fee budgeting approach allows us to model and plan our expenses which is a benefit versus a variable model with cost surprises.

I feel there is more expertise with Cloud 1 Solutions as they are constantly presenting new ideas and keeping us up to date with the latest software and protection.

Who wouldn’t want to know what the cost of IT is going to be no matter how big of an IT issue you may run into? With Cloud 1 Solutions pricing structure you can see from the get-go if you can afford an IT service that will be able to provide a high level of support to tackle any challenge you come across.

The staff at Cloud 1 Solutions is very responsive and helpful. They are able to support us in the office or working remote. This is an important aspect of their service that allows us to provide rapid responses to our customers.
They bring deep frames of reference and thus are creative in their solutions to issues.
I could not be happier with their staff and services. I am able to focus on providing Financial and Account services and not have to Google search solutions to IT problems.

The experience and wisdom Cloud 1 Solutions produces us is critical to maintaining our complex infrastructure spanning multiple locations and states. The knowledge shared with our internal IT is very helpful in day-to-day operations. They are an integral part of our overall IT operations and support.
What can I say, their wisdom and extended frame of reference in solving problems is essential to our environment. They are always available virtual or physically and stick with it until the project or issues has been resolved.

It is a relief to know that even when our team is not in the office, we have someone monitoring our IT related issues and taking quick action to resolve them.

Your team is quick to respond when we need support for our tenants or vendors. Our needs for IT service and support change depending on the event or services provided. Cloud 1 Solutions has a complete understanding of the environment and creativity to solve problems.

This IT firm has a friendly team and are quick to respond and take action to resolve any issues. This is critically important as our staff may not always be onsite, but services are needed.

I would like to thank Cloud 1 Solutions team for all the support they have given us over the last nine years. They continue to go above and beyond my expectations , on providing the security and support for our team at Small Business Consulting, Inc. Their proactive approach of informing us of new systems and tools that keep our work and customer environment safe is critically important. The confidence this brings to our organization is experienced by each member. I look forward to this year and all that it brings and thank you for everything.

Cloud 1 Solutions provides knowledgeable, professional, organized, and transparent service to us which gives us the confidence that our complicated IT needs are being met. They are always on top of the ever-changing IT and cyber security world and communicate with us in such a manner as to provide us with the information we need to make decisions as we manage our business in this arena. What are you waiting for – just DO IT!

The knowledge and experience of Cloud 1 Solutions employees is a differential. They stand apart from others in their willingness to guide and teach. The Cloud 1 Solutions staff do not hesitate to give our team their undivided and extra time when additional help is required.
Response time is great and (they are) always willing to help. Cloud 1 Solutions is quick to respond when we experience an issue with our system, whether it be an employee locking themselves out, or problems with our electronics. Their commitment to rapid solutions minimizes service interruption to our members.
Cloud 1 Solutions employees are knowledgeable, courteous, helpful, and supportive. We are confident in that we have chosen wisely to work with partners who are patient and don’t make us feel like simple IT questions are a bother. We really appreciate the approach they take with our team.

(We have) peace of mind knowing that Cloud 1 Solutions is proactively ensuring our data and systems are secure. We meet and discuss the current state of IT and cyber security services. This approach provides direct alignment with our cyber compliance needs and shows visibility of our partnership.

(They provide) quick response times to requests, open interactive communication, and friendly customer service. (They) have both onsite and remote support for staff, which is important to capture those ‘drive-by’ requests and keeps our staff productive.

The quality of the customer service makes Cloud 1 Solutions the best choice. Having friendly professional IT support has been so appreciated by all our staff! It’s always nice to have a good feeling when contacting IT and that they won’t make you feel silly for asking for help or answering questions.

We have peace of mind not having to stress with technical issues. They provide a pro-active monitoring approach which provides a level of comfort that they are looking out for us. As we meet with Cloud 1 Solutions, they are always preparing our business for the next IT needs or services to keep us running and productive.

(They are) very reliable and fast to respond. It is always comforting knowing that when you send in a request that they will respond even if our engineer is on vacation. Their coverage model is built on a deep bench that we very much appreciate.

Don’t think about it! Recommend them 100 percent no doubt about it. They are great, very fast and responsible, always there when you need them!

The single biggest benefit after enrolling in the Managed IT Services and Security program is you know you are getting a team of qualified professionals to protect your company’s most important asset. You need your technology to work seamlessly and secure your data. This is not something that ONE individual IT person can do.

When it comes to what stands out from other IT firms, I think that is something you have to find yourself in your gut. Not to say why or how other IT firms are not as good, because I don’t know. But I trust Cloud 1 Solutions and it is a relationship you build as part of your firm, and they become your IT team.

I would say, jump off the fence and give it a try. You won’t know unless you give that trust to Cloud 1 Solutions and see if they can do the job to your satisfaction. Not everybody’s needs are the same and each IT person that services your firm has different personalities. I say find the one you connect with, and they become your best friend!

For me, Peace of mind that I have someone who is a subject matter expert watching over such a critical aspect of my business. For the business, besides the financial benefit there were a number of vulnerabilities that we were unaware of. We also saw the unexpected benefit of a better running system. The team was dealing with downtime and slow elements of our key systems. By implementing the proven practices of Cloud 1 Solutions we saw improvements that directly impacted our customer experience directly.

Immediately getting integrated into the business and being able to jump into the deep end and making improvements immediately. Your staff is something that I don’t think can be replicated and the internal processes are best in class.

What is your peace of mind worth? Also, you are getting experience across multiple industries and companies when you work with Cloud 1 Solutions. I would also say that I don’t think anyone else is getting as involved and understanding of the business of the client like Cloud 1 Solutions. There was no line between Cloud 1 Solutions and the Executive Leadership team. They were fully integrated and fully engraved.

The biggest single benefit being enrolled in Cloud 1 Solutions Managed IT services and security is knowledge and experience they have with any need we have. We have all kinds of issues from software and accessibility to power outages and Cloud 1 Solutions has helped us navigate them with ease.
I believe a quick response to our needs and emergencies has been the difference between Cloud 1 Solutions and the competition. I would say that Cloud 1 Solutions is the most professional, responsive, and knowledgeable IT firm we have worked with, and I look forward to our interactions in the future.