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The single largest benefit that we have received from Cloud 1 Solutions is that no matter or size of the IT issue we may be experiencing, the problem is acknowledged and addressed right away. If the issue is going to take longer to address, they always let us know what their timeline will be and why. It does not matter if the problem arises on a Friday evening, I can count on them to have it addressed and resolved as fast as possible, even if that means they have to work all weekend to have it resolved.
Their response time and quality of service received always goes above and beyond compared to the competition. The level of care and detail helps me rest assured that any issue will be resolved as fast as possible.
If you are someone like myself, who’s business cannot afford to have any down time due to an IT or software issues, then Cloud 1 Solutions is the right company for you.

Since switching to Cloud 1 Solutions services, we have had no security issues, which is the biggest benefit.

In the past, there was an IT person onsite. With Cloud 1 Solutions, however, we receive IT services as if we had someone onsite. They are quick to respond and come to our office when we need them. Also, there is no additional charge for the time it takes an IT staff to resolve a problem. This is a big advantage for us.

Cloud 1 is a responsible, high-quality service provider that is tightly integrated with our staff and systems.

It’s impossible to pick just one major benefit to working with Cloud 1 Solutions because not only do they provide us with a knowledgeable techs, continuity, and stability, they also do this for us onsite. Before working with Cloud 1 Solutions we experienced several stability issues that impacted production. With their knowledge of best practices and our operations and systems, they integrated with our business and now we are running efficiently.

You need to experience the service and support from Cloud 1 Solutions for yourself!

We have the confidence that we are protected from outages and we can have a problem resolved quickly. If the problem cannot be solved remotely, then we have a technician onsite within the day.

We have never worked with another IT service. Prior to Cloud 1 Solutions we would use internal IT and try to self solve. This proved to be slow and filled with best effort solutions they may not have been the best approach.

Speed of service is the key. Any firm cannot have IT outages disrupting their day-to-day operations and Cloud1 is FAST in resolving issues.

For me, Peace of mind that I have someone who is a subject matter expert watching over such a critical aspect of my business. For the business, besides the financial benefit there were a number of vulnerabilities that we were unaware of. We also saw the unexpected benefit of a better running system. The team was dealing with downtime and slow elements of our key systems. By implementing the proven practices of Cloud 1 Solutions we saw improvements that directly impacted our customer experience directly.

Immediately getting integrated into the business and being able to jump into the deep end and making improvements immediately. Your staff is something that I don’t think can be replicated and the internal processes are best in class.

What is your peace of mind worth? Also, you are getting experience across multiple industries and companies when you work with Cloud 1 Solutions. I would also say that I don’t think anyone else is getting as involved and understanding of the business of the client like Cloud 1 Solutions. There was no line between Cloud 1 Solutions and the Executive Leadership team. They were fully integrated and fully engraved.

The single biggest benefit after enrolling in the Managed IT Services and Security program is you know you are getting a team of qualified professionals to protect your company’s most important asset. You need your technology to work seamlessly and secure your data. This is not something that ONE individual IT person can do.

When it comes to what stands out from other IT firms, I think that is something you have to find yourself in your gut. Not to say why or how other IT firms are not as good, because I don’t know. But I trust Cloud 1 Solutions and it is a relationship you build as part of your firm, and they become your IT team.

I would say, jump off the fence and give it a try. You won’t know unless you give that trust to Cloud 1 Solutions and see if they can do the job to your satisfaction. Not everybody’s needs are the same and each IT person that services your firm has different personalities. I say find the one you connect with, and they become your best friend!

Areias Systems has relied on Cloud 1 Solutions for IT protection allowing us to focus on supporting our customers and protecting ours and our customer’s data under our control. Cloud 1 Solutions’ cyber security creates a peace of mind by knowing that we are protected by the most current processes and software available. Given the state of hacking and holding a computer hostage is too risky to run an operation without the proper support.

Cloud 1 Solutions’ combination of onsite and remote support achieve interaction with staff and creates a partnership with the team where small issues are addressed before growing.

Areias recommends Cloud 1 Solutions for IT support as they have provided good service along with becoming a trusted partner, a seamless part of our organization, which interfaces with our team in an efficient and supportive way.

The experience and wisdom Cloud 1 Solutions produces us is critical to maintaining our complex infrastructure spanning multiple locations and states. The knowledge shared with our internal IT is very helpful in day-to-day operations. They are an integral part of our overall IT operations and support.
What can I say, their wisdom and extended frame of reference in solving problems is essential to our environment. They are always available virtual or physically and stick with it until the project or issues has been resolved.

Every day I hear on the news how another company was hit with Ransomware. Cloud 1 Solutions approach makes it so I don’t have to worry or think about cyber security.
Each year Cloud 1 Solutions schedules a meeting to review the current IT and cyber security environment. They review the latest tools and what new tactics the hackers are using. I like how they stay on top of the current firewalls and let us know our options.
Great service at a great price. We don’t have to worry about every call we make being charged an extra fee. This approach allows us to know Cloud 1 Solutions will be there when we need them and to keep our staff focused on projects and deadlines.

They’ve kept our server and network operational nearly 100% of the time over the past 12 years. If our network is down and staff can’t work on projects and bill their time, we lose money by the minute. So having a functional network is critical to our business and Cloud 1 Solutions has been delivering for us.

They proactively monitor and maintain our network rather than reacting to problems after they occur. In recent years, as cybersecurity has become more and more prominent in the world, Cloud 1 Solutions has been on the forefront of keeping us informed about what we need to do for compliance with our cyber security insurance policy.

Cloud 1 Solutions has been a reliable partner to our business, and they deserve your consideration. Give them the opportunity to show you what they can do for your business. We gave them such an opportunity when they were just starting up 12 years ago and have not been disappointed.

My team’s biggest benefit has been increased uptime and efficiency since partnering with Cloud 1 Solutions. Whether it has been larger things like network connections or system support for the backbone of my team or smaller things like phones and printers, the Cloud 1 Solutions team has been responsive and quick to get us back operational.
The Cloud 1 Solutions team is onsite and integrated into the internal IT team and company culture. This leads to timely responses that are the right solutions.
I would advise someone that Cloud 1 Solutions is a well-organized, knowledgeable organization that I would for sure work with again.

The staff has been highly responsive to our needs, which I know it not easy since they are juggling the needs of many clients. We see this approach when providing local and remote support. This is important for our staff to have this level of service at the office, home or on the job site.

Consistency of personnel. (They) have a deep bench, and if someone is traveling, someone else can cover.

Cloud1 takes a long-term perspective and treats their clients like a partner. This is apparent by our strategic and security meetings delivering accurate assessments and overall direction. We know they are focused on our business.